Feb. 5th, 2010

aamusedinatx: (welllies)
Dear Keen:

I own (counts on her fingers and toes) five pairs of Keens and just ordered my sixth pair, the wonderful Vernoa clog in Cigar. I'm purchasing the Verona to replace a pair of Keens I bought in June of 2008. Now, granted, I've worn these shoes probably 300 days a year since I bought them, I love them THAT much! (They are my most comfortable pair that aren't my Venice sandals.)

But that's also my problem. This is the first pair of Keen shoes that have reached a state where they are nearly falling off my feet. I bought these at Bill's shoes on Telegraph Ave. in Berkeley. I do not know the style name. The soles of the shoes are still in great shape, it's the fabric and foam upper which is falling apart. Stress splits from the bend and flex of my toes and the ball of my foot, rips along the arch, etc.

This isn't a complaint really, I am hard on my shoes. I am a walker. I walk every where. I do not own a car so I expect to wear out my shoes. It's just that the soles of these shoes are not nearly worn out and I hate the thought of throwing them away. Does Keen have a recycle program or retread program that I can donate these shoes to?

I'm enclosing photos of the shoes.

I'm a diehard Keen fan and I will continue to buy your shoes and sandals. I think, though, I will stick to leather and suede since those uppers seem far more durable. I treked Nepal for 10 days in my Portolas and they are STILL going strong with no rips, tears, split seams or uneven tread wear.

Meri L.











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